Credit Support Analyst

JPMorgan Chase & Co.•Indianapolis, IN

42d

About The Position

As a Credit Support Analyst within JPMorgan Chase’s Loan Setup & Funding (LSF) team, you’ll be at the heart of commercial lending for Dealer Services clients, supporting auto dealerships nationwide. This is your opportunity to develop your expertise, collaborate with industry leaders, and make a meaningful impact on our clients’ success. Job Responsibilities: Be a Key Connector: Build strong relationships with internal bankers, third-party financial institutions, and centralized business partners, serving as a trusted resource throughout the loan process. Work with Complex Deals: Dive into a variety of commercial loan products—including Floorplan, Acquisition, Term Notes, Lines of Credit, Real Estate and Construction, and Letters of Credit—helping clients achieve their business goals. Support Loan Closings: Assist with loan closing activities by partnering closely with our Credit Coordination team, who lead the closing process. Review loan documentation for accuracy and completeness, ensuring alignment with the loan proposal system and approved terms. Safeguard Documentation Integrity: Independently review and validate loan documentation to identify and mitigate potential risks. Ensure all documentation adheres to credit approval standards and maintains the bank’s required collateral position. Own the Workflow: Manage incoming requests and maintain a clear view of upcoming closings and funding activities, keeping operations running smoothly and efficiently. Move Money with Confidence: Initiate wire transfers to title companies and financial institutions, adhering to firm standards for secure and accurate money movement. Champion the Client Experience: Escalate urgent requests and resolve issues quickly to deliver exceptional service and support. Stay Ahead of Change: Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and funding activities in a fast-paced environment. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Requirements

Experience reviewing and interpreting floorplan and/or commercial loan documentation.
Familiarity with loan documentation, including Credit Agreements, Promissory Notes, and Disbursement Agreements.
Understanding of back-office operations such as client service, credit support, deal setup, and funding.
Knowledge of money movement processes, including wire and internal MITS processing.
Strong attention to detail, excellent communication skills, and proficiency with PC applications.
A track record of high-quality work with minimal errors.
Ability to communicate effectively with diverse stakeholders and work independently in a high-volume, fast-paced setting.

Nice To Haves

Experience with commercial loan products, business loan sales, and underwriting processes.
A passion for continuous improvement and process optimization.
Digital literacy and a willingness to embrace new technologies.
Ability to create quantitative reports and support strategic planning with data-driven insights.
Project management skills to drive successful lending initiatives.

Responsibilities

Build strong relationships with internal bankers, third-party financial institutions, and centralized business partners, serving as a trusted resource throughout the loan process.
Dive into a variety of commercial loan products—including Floorplan, Acquisition, Term Notes, Lines of Credit, Real Estate and Construction, and Letters of Credit—helping clients achieve their business goals.
Assist with loan closing activities by partnering closely with our Credit Coordination team, who lead the closing process. Review loan documentation for accuracy and completeness, ensuring alignment with the loan proposal system and approved terms.
Independently review and validate loan documentation to identify and mitigate potential risks. Ensure all documentation adheres to credit approval standards and maintains the bank’s required collateral position.
Manage incoming requests and maintain a clear view of upcoming closings and funding activities, keeping operations running smoothly and efficiently.
Initiate wire transfers to title companies and financial institutions, adhering to firm standards for secure and accurate money movement.
Escalate urgent requests and resolve issues quickly to deliver exceptional service and support.
Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and funding activities in a fast-paced environment.

Benefits

competitive total rewards package including base salary determined based on the role, experience, skill set and location
commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
comprehensive health care coverage
on-site health and wellness centers
retirement savings plan
backup childcare
tuition reimbursement
mental health support
financial coaching

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