As a Credit Supervisor you would be responsible for the overall operation of the Hotel accounts receivable department, including the day-to-day operations, acceptable collection ratios, upholding credit policies and procedures, training and development of staff, and establishing sound working relationships with other departments. Specifically, this includes, but is not limited to, the following duties: * Oversee direct billing application processing and ensure accurate and timely invoicing of group billing (group bill to be completed and mailed within 7 days of the group). * Direct the collection of outstanding debts. * Handle group billing questions / adjustments and client bill reviews. * Attend pre-convention meetings. * Process credit and charge backs and returned checks. * Facilitate monthly credit meetings. * Train and develop Accounts Receivable Staff. * Uphold credit policies and procedures. * Process account reconciliation as directed. * Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency. Lead by example by ensuring that subordinate Associates receive the appropriate or required safety- and security-related training, and strictly enforce safety- and security-related procedures within the department.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Industry
Accommodation
Number of Employees
5,001-10,000 employees