Credit Specialist

General Equipment & Supplies • Fargo, ND

244d • $19 - $21

About The Position

The Credit Specialist is responsible for executing the Company's credit and collection activities. This individual will respect that General Equipment has an on-going selling relationship with most accounts and that any collection action taken can impact the relationship and future revenue stream for General Equipment. This individual will work with those managers necessary to ensure the procedures for orderly and prompt collection are fulfilled.

Requirements

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
• Accounting, Finance or Business degree or equivalent work experience, preferably within credit and collections
• Knowledge of credit processes and familiarity with collection laws
• Strong attention to detail in repetitive and defined processes
• Professional attitude and demeanor with a high level of customer service skills
• Sense of urgency and excellent time management skills
• Strong interpersonal (verbal and written) communication and organizational skills
• Strong problem solving and independent thinking skills
• Flexible and adaptive to change
• Ability to maintain confidentiality and work independently
• Must have a positive mental attitude and be self-motivated

Responsibilities

• Manage customer accounts and support accounts receivable by analyzing invoices, ensuring customer account reconciliations coincide with the customer's accounts payable system
• Communicate with customers regarding past due or upcoming accounts due by making phone calls or sending written communication securing commitment for payment with effective negotiation
• Establish customer relationships and stay engaged to establish professional rapport to ensure ease of future dialog concerning outstanding invoices
• Work closely with direct manager on all escalated collection concerns
• Identify issues contributing to delinquencies and discuss with appropriate departments
• Set up and maintain customer accounts following the established procedures; including but not limited to, address and contact corrections and additions, tax code corrections, etc
• Analyze customer risk by reviewing credit reports and trade and financial references to establish a reasonable credit limit; and review credit limits periodically
• Reconcile unapplied cash payments, deductions, credit memos and send invoices to customers as requested
• Generate and review monthly statements
• Review and release customer orders for customers exceeding credit limits
• Assist with preparing accounts for litigation when necessary
• Audit delinquent accounts considered to be uncollectable and make recommendations to write off as bad debt; while first ensuring maximum efforts have been made
• Maintain accurate credit and collection files
• Active participation in department projects
• Assist in quality improvements, processes and initiatives

Benefits

• Health FSA
• HSA w/ Employer Contributions
• Dental
• Vision
• Life / AD&D / Critical Illness
• 401k + Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Annual Tool Allowance
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events Sponsorships
• Additional Job-Related Education and Trainings
• Short/Long Term Disability - Employer Paid

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree