Credit Services Representative (Deforest, WI)

Kwik Trip•DeForest, WI

29d•$18 - $25

About The Position

Kwik Trip’s Credit Department is seeking a customer-focused Credit Service Representative to support our internal card programs and provide outstanding service to our non-cash customers and store coworkers. This role is ideal for someone who thrives in a fast-paced call center environment and enjoys solving problems with a personal touch.

Requirements

Minimum 1 year of experience in credit services, customer support, or a related field
Familiarity with AS400 and Microsoft Office products
Basic understanding of accounting and credit card terminology
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Skilled in using office equipment (fax, copier, scanner, calculator)
Highly organized and deadline-driven

Responsibilities

Serve as the primary point of contact for credit-related inquiries via phone
Assist customers and coworkers with issues involving Kwik Trip’s internal card programs
Process Kwik Card payments, account adjustments, and updates
Print and mail cards as needed
Train new team members on department procedures
Maintain confidentiality and accurate records
Support department deadlines and service goals