Credit Risk Professional

Fiserv•King of Prussia, PA

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Credit Risk Professional What does a successful Credit Risk Analyst do at Fiserv? You will work to identify, Mitigate and eliminate fraud and credit losses to Fiserv and our clients by conducting investigations to identify potentially high risk/suspicious merchant processing activity to protect the firm against financial loss. What you will do: Make real time decisions to properly identify situations that require deeper investigation with the ability to identify emerging fraud trends. Coordinate risk mitigation and fraud remediation efforts with other areas of the business such as Funding, Legal, Operations, Client Services, etc. Communicate regularly with internal and external partners to present high risk activity with recommended and/or required actions. Work in a fast paced environment reviewing many accounts to identify potentially high risk/suspicious merchant processing activity to protect the firm against financial loss. You will review and investigate merchant accounts to assess fraud and credit risk exposure. Negotiate collateral requirements and restructuring terms as required. Resolve merchant inquiries through scheduled calls. Complete special projects as assigned. You will read and interpret documents. You will calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. You will exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of personnel, partners, and vendors. You will work independently or in a team environment & work efficiently in stressful situations.

Requirements

2 year degree with prior work experience.
2 years prior customer service experience or 1 year Fraud & Risk Experience
Ability to use programs such as Excel & Word
Ability to Multi-Task
You must be a detailed and organized individual
You may be required to work some weekends and holidays to meet deadlines.
The ability to meet deadlines
Applicants must be authorized to work for any employer in the US.
We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa.

Nice To Haves

Bachelor’s degree. (Business, Finance, Accounting, Criminal Justice, Pre-Law, etc.)
1-year prior credit risk experience
Experience with MasterCard and Visa Association rules and regulations
Customer Service experience with track record of dealing in adverse situations
Strong analytical, quantitative and problem-solving skills.

Responsibilities

Make real time decisions to properly identify situations that require deeper investigation with the ability to identify emerging fraud trends.
Coordinate risk mitigation and fraud remediation efforts with other areas of the business such as Funding, Legal, Operations, Client Services, etc.
Communicate regularly with internal and external partners to present high risk activity with recommended and/or required actions.
Work in a fast paced environment reviewing many accounts to identify potentially high risk/suspicious merchant processing activity to protect the firm against financial loss.
Review and investigate merchant accounts to assess fraud and credit risk exposure.
Negotiate collateral requirements and restructuring terms as required.
Resolve merchant inquiries through scheduled calls.
Complete special projects as assigned.
Read and interpret documents.
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of personnel, partners, and vendors.
Work independently or in a team environment & work efficiently in stressful situations.