Credit Risk Director

Nelo•New York, NY

2d•$175 - $225•Hybrid

About The Position

The mission of this role is to maximize gross profit and portfolio resiliency by iteratively testing approve/decline, line assignment, and loan pricing & duration policies. Why this role is different: High-Impact Autonomy: This is a Senior Individual Contributor role. You won’t just manage a process; you will autonomously design experiments and scale your impact through code and AI agents first, hiring a team only when necessary. World-Class Mentorship: Work alongside founders and leaders from Uber, Amazon, and Rappi. You will join a team that values intellectual rigor, fast experimentation, and honest feedback. Clear, Ambitious Outcomes: You won’t be guessing your targets. You will be directly responsible for steering our portfolio resiliency and driving gross profit. About Nelo Nelo is a leading consumer fintech and e-commerce platform in Mexico, with >$500MM in annualized GMV and >$70MM in annualized revenue. Our mission is to increase the buying power of consumers in Latin America, and we are doing so by building a modern alternative to credit cards. Nelo has raised over $40M of venture capital from investors including Homebrew, Two Sigma Ventures and Susa Ventures. Nelo has additionally raised a $100M asset credit facility from Victory Park Capital. Our lean team includes experienced leaders from top technology companies including Uber, Amazon, Rappi, and DiDi. We pride ourselves on our velocity, intellectual rigor, and efficiency. Nelo has offices in Mexico City and New York City.

Requirements

Experience: 6-12 years total experience, with at least 1 year in non-prime consumer lending or LATAM-based lending.
Technical Rigor: Advanced SQL proficiency is a must. You are analytically self-sufficient and your work doesn't need a technical double-check.
Mindset: You possess a healthy "paranoia" about risk, you dig deep when losses move the wrong way. You are ambitious, open to direct criticism, and capable of persuading stakeholders with data.
Language: English is required; Spanish is a plus.

Responsibilities

Resilient portfolio: Within one month of start date, model a course to a portfolio that can sustain a 100% increase in losses without causing gross margin to dip below a specified range.
Consistent acquisition cohorts: By the end of the third month post start date, there should be no stable segments with a >=15% (relative) difference between expected vs actual credit loss performance at time of acquisition (because you’ve targeted any that appear with short-term rule adjustments).
Early momentum: 1pp gain in gross profit. During your time spent accomplishing the outcomes above, proactively identify opportunities to improve approve/decline, line assignment, pricing, or loan duration policy. Launch an experiment to test your hypotheses within three months of start date. Within four months of starting at Nelo, we should see at least one experiment generating a 1pp increase in gross profit in the treatment group.
Steady state gross profit generation: Within a year of starting, generate a cumulative $1mm of gross profit that would not have existed had you not run the experiments and made the credit policy changes that you did. Within two years, this number should be $5mm cumulative.