Credit Representative

Star Group, LP • Woodbury, NY

81d

About The Position

We are a leading home services provider, and due to our continued growth we are looking for knowledgeable and reliable individuals to serve as Credit Representatives. You will be responsible for collecting outstanding account receivables on residential accounts. You must have good negotiation skills as well as the ability to think outside the box in order to work out suitable payment arrangements. We offer competitive compensation and benefits as well as overtime opportunities. You will also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!

Requirements

• Excellent communication skills
• Ability to produce in a fast paced environment
• Knowledge of credit reports helpful but not required
• Must be able to work in a team environment as well as be able to resolve issues accurately and independently
• 1-2 years in a customer-facing role; prior experience in a customer service setting, preferred
• Pleasant people who can work under pressure; adaptable
• Ability to work well under pressure
• Strong troubleshooting abilities-Solid negotiating skills

Responsibilities

• Handle inbound and outbound calls using dialer technology
• Respond to customer inquiries
• Negotiate payment arrangements with delinquent customers
• Perform follow up on delinquent active/cancelled accounts
• Take payment by check or credit card over the phone
• Update credit files on billing system
• Respond to customer inquiries and communicate with other departments throughout the company to help solve the customers problems

Benefits

• Competitive compensation
• Overtime opportunities
• Opportunities for advancement
• Professional development

What This Job Offers

• Number of Employees: 1,001-5,000 employees