Credit Representative I - Associate

Graco • Dayton, MN

1d • $22 - $38 • Hybrid

About The Position

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life. Proactively determine extension of credit for the assigned Graco Accounts Receivable portfolio, and the resolution of disputed transactions in accordance with Management Policy by minimizing the bad debt expense, managing the days sales outstanding to the corporate objective, and supporting corporate sales efforts through the utilization of credit.

Requirements

• Bachelor’s degree in Finance, Accounting, or similar degree preferred, or equivalent combination of education and/or experience.
• Minimum 0-2 years in finance-related function
• Basic familiarity with Credit terms and conditions and financial instruments, with the aptitude to learn.
• Excellent communication skills, both written and oral.
• Demonstrated ability to analyze financial statements and make sound credit/risk decisions.
• Demonstrated ability to effectively handle sensitive confidential credit issues with customers.
• Demonstrated ability to learn a variety of computer programs.
• Applicants must be legally authorized to work in the United States.
• This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).

Responsibilities

• Gather information and provide recommendation for approval of payment terms and credit limits for new and existing customers, consistent with Corporate Policy and Guidelines.
• Collection of outstanding Accounts Receivable balances utilizing various collection procedures including telephone, written communication, or personal contact with the customer, and through collaboration with Sales and Customer Service where appropriate.
• Monitor customer credit exposure on select accounts so it doesn’t exceed the established limits.
• Release orders for shipment within defined credit limits and account status in accordance with established policy and procedure.
• Monitor, research and resolve open disputed items (chargebacks, deductions, short payments, and unpaid invoices): Determine the reason and status of all open disputed transactions.
• Resolve disputed items with the appropriate areas (Customer Service, Warranty, Returns, etc).
• Work directly with customers to resolve or collect disputed transactions.
• Identify deduction trends, patterns, and concentrations and work with appropriate areas to identify and address the root cause and champion process change.
• Recommend write-off of uncollectible disputed items, with support, as required.
• Monitor, research, and resolve all open Credit Memos, On Account Cash, and Unapplied balances Work with Cash App and Credit Reps to ensure proper application of unapplied cash.
• Identify appropriate off-sets for open credit memos.
• Work directly with the customer to arrange for disposition of remaining open credits

Benefits

• Graco offers attractive compensation, benefits and career development opportunities.
• Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level