Credit Products Manager Sr - Leisure, Hospitality and Gaming

Flagstar Bank • New York, NY

1d

About The Position

The Senior Manager of Credit Products - Leisure, Hospitality and Gaming business vertical is responsible for overseeing first-line credit underwriting and portfolio management within an assigned vertical, ensuring alignment with the bank’s risk appetite and business objectives. This role manages a team of underwriters and credit professionals, ensuring accurate risk grading, loan evaluation, and ongoing portfolio monitoring. Utilizing data-driven insights and portfolio analytics, the Senior Manager identifies emerging risks and opportunities, providing recommendations to leadership to support sound credit decisions. Collaborating with sales, risk, and technology teams, this role helps drive responsible growth, improve underwriting processes, and enhance credit product offerings. With a focus on operational execution, regulatory compliance, and continuous improvement, the Senior Manager plays a key role in maintaining portfolio quality and supporting the bank’s long-term success.

Requirements

• Undergraduate Degree (4 years or equivalent) in Business, Economics or related field.
• 12+ Years of 1st line of defense leveraged finance credit underwriting, portfolio management, and risk management experience within the Financial Industry including credit strategy and credit analytics.
• Banking experience in the Leisure, Hospitality and Gaming sector is preferred.
• 5+ years of experience in managing teams of credit analysts, underwriters in the specialty vertical.
• 5+ years of experience in the direct specialized line of business (Specialized commercial industries, capital markets, corporate commercial banking, etc.)
• Experience and expertise in credit bureaus, credit decision engines, credit and cash flow modeling for underwriting and portfolio management decisions, income/identity verification and loss forecasting.

Nice To Haves

• Master's Degree (or Postgraduate equivalent)

Responsibilities

• Maintains visibility and deep knowledge of bank relationships within the assigned specialized region or vertical to ensure alignment with business objectives.
• Executes on the strategic priorities set by the Head of Credit Products, Line of Business leaders, Credit Products Senior Director and 2nd and 3rd Line Risk partners to ensure alignment with enterprise goals.
• Proactively identifies and escalates areas for improvement in credit processes, policies and procedures
• Maintains the credit quality of assigned portfolios and/or lending verticals by overseeing underwriting, portfolio management, and risk monitoring activities.
• Establishes and fosters a shared vision across assigned regions and verticals, ensuring consistency in credit decisioning and risk management practices.
• Attracts, develops, and retains top talent within Credit Products by providing leadership, coaching, and professional development opportunities for underwriters, portfolio managers, and credit analysts.
• Collaborates closely with Sales, Credit Products, and Risk teams to drive responsible growth, optimize credit decisioning, and enhance portfolio performance
• Serves as a key point of contact for deal flow assignment, credit risk reviews, and escalations, ensuring timely and well-informed credit decisions.
• Leverages data-driven insights and analytics to identify emerging credit risks and opportunities, proactively adjusting strategies as needed.
• Well versed in legal documentation (e.g., Credit Agreements) and positioned to both develop more junior associates on the topic and interact with internal and external legal counsel and negotiate terms directly with clients.
• Ensures compliance with regulatory requirements, internal policies, and risk frameworks while supporting continuous process improvements.
• Provides credit risk reporting and analysis to senior leadership, contributing to portfolio strategy and risk management discussions.
• Partners with legal and compliance teams to ensure underwriting and portfolio management practices align with all regulatory requirements.
• Supports senior leadership in delivering portfolio analysis and reporting, contributing to strategic decision-making.
• Recruits, develops and trains top credit underwriting and portfolio management talent.
• Performs special projects, to include continuous improvement and transformation initiatives, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level