Credit Policy Specialist

Fairway Independent Mortgage Corporation

1d•Remote

About The Position

We are seeking a detail-oriented Credit Policy Specialist. In this role, you will analyze complex regulatory and agency guidance and translate it into actionable policies that support our branches and corporate departments. If you thrive in a fast-paced environment and enjoy staying ahead of industry trends, we want to hear from you. This is a nationwide, remote opportunity.

Requirements

Experience: 4 years of relevant mortgage experience, with at least 2+ years specifically in underwriting, credit policy, scenario desk, loan processing, or mortgage operations manager.
Proficient in Microsoft Office Suite, Adobe PDF Editor, and specialized tools including FHA Connection, WebLGY, and FraudGuard.
Strong understanding of Conventional, Jumbo, and Non-QM eligibility requirements and mortgage lending regulations.
Proven ability to research complex information, solve problems, and make sound business decisions under tight deadlines.
Exceptional written and verbal communication skills with the ability to simplify technical jargon for a diverse audience

Nice To Haves

Experience with Canva is a plus.

Responsibilities

Guide departments and branches nationwide on credit policy guidelines.
Respond promptly to policy inquiries via phone, email, Microsoft Teams, and our proprietary knowledge base.
Analyze and translate complex guidance from agencies, investors, and regulators into easy-to-digest, practical credit policies.
Monitor industry trends and daily updates from agencies (FNMA, FHLMC, GNMA, etc.) to assess their impact on organizational policy.
Collaborate with the Product Development Team to communicate new agency and investor offerings.
Update and maintain the Live Updates List, credit policy calendars, and effective date logs for transparency and auditing.
Create and manage essential tools, including checklists, worksheets, and job aids.
Conduct 120-day reviews of stagnant guidelines to ensure all information remains current and accurate.
Lead the establishment of knowledge base sections for new investors and product rollouts (managing approximately 200+ articles per product).
Develop comparison matrices and document libraries to help staff navigate new program offerings.
Facilitate specialized training sessions on complex topics, including VA Entitlement, HECM Loans, and COVID-19 policies.
Review interdepartmental content (marketing flyers, training decks) to ensure alignment with posted credit guidelines.
Resolve technical issues within FHA Connection, such as appraisal sequencing or data inaccuracies.
Report all policy actions and updates via LogicGate to maintain a rigorous audit trail.
Generate and post daily PDF guidelines for assigned investors and agencies.