Credit Operations Clerk-Belzoni

Guaranty Bank & Trust•Belzoni, MS

just now

About The Position

This is an entry level position and further training will be required. The job is to maintain the workflow of existing loans to the paid-out status, scan loan documents, train as a back-up to the loan processors excluding real estate, and any other duties of the credit operations department. You will be responsible for learning and mastering our software system and looking for efficiencies along the way. The job will entail conversing with employees by email, software systems, and telephone.

Requirements

High School Diploma or equivalent.
1 to 2 years of experience in banking or a related area.
Ability to always maintain confidentiality.
Proficient alpha/numeric data entry skills.

Nice To Haves

Post –secondary certificate or degree, experience will be considered.
3 to 5 years of experience in banking or a related area.

Responsibilities

Scan loan documents and perform checkback on scanned documents.
Assist with the paid-out process for loans.
Work exceptions as needed, and various email requests.
Train as a back-up to the loan processors excluding real estate.
Provide support to other employees in a professional and respectable manner.
Clearly communicate time off with backup and management so loan process workflow is not affected.
Answer calls and emails from employees in a timely manner.
Maintain confidentiality.
Ensure bank is in compliance with federal banking regulations including, but not limited to Bank Secrecy Act, OFAC, Community Reinvestment Act, American with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, the Federal Reserve’s “lettered” regulations, and Credit Operations Clerk roles and responsibilities relating to each act.
Represent Guaranty Bank & Trust Company professionally, efficiently, and tactfully
Acknowledge and greet customers with a smile, call customer by their name, ask if they need any additional assistance, thank customer at end of every conversation
Ensure continuing development of professional relationships with management and colleagues.
Follow all bank policies and procedures
Answer and assist incoming callers with questions and requests, subsequently route callers, as appropriate.
Receive incoming bank visitors and assist in directing them appropriately.
Work overtime, as needed.
Provide assistance to other departments as needed.
Perform other duties that may be assigned and requested.