Credit Management Associate Supervisor II

TD Bank • Mount Laurel, NJ

13d

About The Position

The Credit Management Associate Supervisor II is responsible for supervising a team of Credit Management Associates, performing underwriting support and portfolio administration functions in accordance with Bank policies and procedures, and regulatory requirements. The The Credit Management Associate Supervisor II ensures consistent training, advice and guidance to staff members on practices and procedures, participates in development and management of unit budget, and identifies weaknesses and coordinates training for commercial personnel as needed. The Credit Management Associate Supervisor II leads projects with other departments to introduce new procedures, improve processes and foster superior Customer service for commercial loan Customers. This role ensures that processes are conducted efficiently and timely and according to established policies and procedures and legal and regulatory guidelines along with service level agreements.

The Credit Management Associate Supervisor II is primarily responsible for the supervision of day-to-day activities daily operations of workflow, staff support, training & mentoring, performance appraisals, and daily problem resolution.

Requirements

• 4 year degree or equivalent experience
• 7+ years related experience required
• Previous management experience
• Strong project management experience
• Excellent communications skills
• Knowledge of Company commercial information systems helpful
• Proven supervisory experience, organizational, planning, developmental, analytical, and decision-making skills
• General knowledge of accounting
• Extensive knowledge and understanding of bank operations, department policies, procedures, products, services, systems and applications
• Ability to work in a fast-paced, dynamic environment
• Highly motivated and ability to work independently

Responsibilities

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Supervises and trains a team of Employees who provide ongoing support to an assigned commercial customer account portfolio within credit management
• Supervisor role requires nCino processes and administration of complex loan structures as needed, no more than 25%
• Manages an assigned account portfolio for new and existing commercial customers to provide consistent professional service and support throughout the total lifecycle of each account
• Works independently in resolving more complex issues relating to origination process through booking
• Assists with the uploading of due diligence received during underwriting, to the image repository system, in preparation of Loan Specialist assignment
• Assists in preparing and implementing training material on an ongoing basis for Credit Management Associates
• Prepares in-depth reports when required
• Leads projects to develop, implements, maintains and improves procedures in commercial banking
• Responsible for integrating documentation, processes and lending procedures when new banks are acquired
• Serves as subject matter expert for the department
• Ensures staff development and team preparedness
• May begin to serve as mentor for supervisors
• Responsible for optimizing technology utilization within the Credit Management Associate function
• Provides strategic guidance on executing plans for department
• Demonstrates functional and technical expertise required to perform core aspects of the job (includes systems, regulations, laws and accepted industry practices)
• May assist manager with the management of department budget needs, including expense & capital projects
• Establishes goals and objectives for staff and plays a key role in shaping and influencing initiatives to meet and exceed requirements
• Exercises authority of the operations division concerning personnel actions including staffing, performance appraisals, promotions, salary recommendations and terminations
• Responsible for staff development and ensuring team preparedness; encourages, engages and provides feedback in a timely manner
• Ensures effective communications and information sharing with Team, internal Customers, contacts and vendors as needed; may seek ways to improve effectiveness of communications and implements changes as necessary; Coordinates support from various internal departments as necessary
• Assists with onboarding new hires and transfers within credit management
• May assist in preparing the more complex financial analysis of loans / industries/ Customers, maintaining credit file, financial statement and assist with analysis memos
• Continually provides support to Manager and Credit Management on strategic initiatives within commercial banking and implementation as required
• Responsible for all new hires onboarding to the Team (i.e. ordering any and all equipment, any necessary badges and parking permits, scheduling needed programs/training, etc.)

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level