Credit Collections Specialist

KARL STORZ • El Segundo, CA

2d • Hybrid

About The Position

As a Credit Collections Specialist, you will manage an assigned customer portfolio, drive timely collections, reduce DSO, and support overall cash flow. This role combines analytical skill, strong communication, and excellent customer service to resolve past‑due issues and maintain healthy account relationships.

Requirements

• 2–3 years of B2B collections experience
• Strong communication, negotiation, and problem‑solving skills
• High attention to detail and ability to prioritize in a fast‑paced environment
• Proficiency in Microsoft Word, Excel, and business systems

Nice To Haves

• SAP experience preferred
• Bachelor’s degree preferred or equivalent experience

Responsibilities

• Manage and collect outstanding receivables for assigned accounts
• Proactively contact customers regarding past‑due balances
• Maintain accurate documentation of all collection activities
• Resolve disputes, unapplied payments, adjustments, and account holds
• Prepare write‑off files and escalate accounts as needed
• Collaborate with internal teams and deliver strong customer service
• Analyze portfolio data and support process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level