Credit & Collections Coordinator
About The Position
At Birmingham International Forest Products (BIFP), you’ll be part of a trusted trading company with a strong reputation in the forest products industry. We value teamwork, integrity, and building long-term relationships — both with our customers and within our team. We’re looking for a detail-oriented, customer-focused Credit and Collections Coordinator to join our Birmingham team. In this role, you’ll work closely with our Credit Manager to keep activities running smoothly, manage risk, and support day-to-day operations. As part of our credit group, you’ll have the chance to grow alongside experienced professionals in a supportive, close-knit culture. With nearly 50 years in business, BIFP is a place where hard work is recognized and people build lasting careers.
Requirements
- Bachelor’s degree preferred; 2+ years in credit, collections, or A/R
- Strong communication skills and the ability to work well with customers and internal partners
- Organized, proactive, and comfortable juggling multiple priorities
Nice To Haves
- Experience with Bectran software is a plus
Responsibilities
- Record customer payments (lockbox and ACH) and maintain A/R records
- Follow up with customers on past-due invoices and provide invoice copies/proof of delivery when needed
- Research and resolve deductions and payment exceptions
- Process discount chargebacks for late payments
- Update and maintain customer credit files on schedule
- Provide backup support for other credit functions as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
