Credit Collections Associate

KONE • Honolulu, HI

406d

About The Position

The Credit Collections Associate at KONE is responsible for managing the credit collection process for the local branch in Honolulu, HI. This role involves initial customer contact, follow-up actions, and dispute resolution, requiring collaboration across various organizational levels. The position demands a proactive approach to ensure effective communication and documentation of the collections process, contributing to the overall business goals of the company.

Requirements

• 5+ years of relevant B2B Collections experience.
• Proficiency in SAP, Excel, and Microsoft Office Suite.
• Associates degree in a related field or 10+ years of relevant experience.

Nice To Haves

• Experience in a collaborative and supportive work environment.
• Background in handling collections dispute processes.

Responsibilities

• Perform initial contact with customers regarding credit collections.
• Request action and follow up appropriately on collections.
• Record and facilitate disputes by coordinating with relevant parties.
• Document status updates and details to present to stakeholders.
• Collaborate with various levels of the organization to achieve business goals.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• Matching 401K
• Comprehensive health and wellness plans for the entire family
• Paid holidays and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 10,001+ employees