Credit Collections Analyst

Ferraro Foods of New Jersey LLC•Piscataway, NJ

61d

About The Position

The Credit & Collections Analyst’s duty is to oversee and control the overall credit exposure for accounts with assigned territories. The Analyst will work closely with his or her assigned Account Executive & Customer in an effort to reduce short payments, delinquent balances, and credit limit issues. The Credit & Collections Analyst shall be accountable to, and supervised by, the Director Credit and Collections as well as Credit and Collections Manager & Supervisor.

Requirements

Good written and verbal communication skills.
Must be detail oriented with good follow-up skills.
Excellent organizational skills.
Excellent problem solving & analytical skills.
Must be able to multi-task and manage a busy workload in order to meet strong deadlines.
Possess strong people skills when dealing with sales team and/or customer accounts.

Nice To Haves

3-5 years Credit & Collections experience in the Food Distribution/Food Service Industry.
Interaction with a large customer base as well as mom & pop accounts.
Proficient in Microsoft Outlook, Excel & Word.
Ability to adapt to changing priorities in a fast-paced environment.

Responsibilities

Control Credit Exposure:
Review and address (release) credit hold orders to meet warehouse cutoff times.
Contact Customers/Account Executives about short payments, and delinquent balances.
Conduct weekly account reviews with Account Executive & Customers.
Interact with Account Executives/Customers regarding account open balances.
Establish payment plans for customers who cannot pay outstanding balance in full.
Monitor accounts with payment plans.
Collaborate with sales and customers to resolve payment disputes and account issues.
Maintain open and effective communication with Account Executives & Customers regarding payment terms and expectations.
Reconcile customer accounts, investigating discrepancies and proactively resolving issues.
Ensure past-due accounts are prioritized.
Analyze root causes of delinquency and recommend comprehensive process changes (internally or externally) to address recurring issues and improve collection efficiency.
A/R
Apply on-account monies associated with customer open outstanding balances.
Monitor and manage accounts receivable balances to ensure prompt collection of outstanding invoices(s).
Research short payments and adjust discrepant amounts.
Transfer credit balances to credit holding account as deemed appropriate.
Run statements/invoices.
Code in house checks.
NSF Checks
Notify sales and/or customer regarding NSF/Returned checks and coordinate collection of the funds.
Miscellaneous Tasks/Reports
Generate monthly statements.
Ongoing communication with management regarding specified parameters (pulling of orders/credit holds, overdue payments, legal reviews)
Perform other miscellaneous and department related job duties.