Credit & Collections Analyst

FIRSTLIGHT • Victor, NY

4d

About The Position

The Credit & Collections Analyst is responsible for evaluating customer credit risk, managing collections activities, and supporting accounts receivable processes to optimize cash flow and minimize bad debt. This role partners closely with Sales, Finance, and Customer Service to ensure timely payment while maintaining strong customer relationships.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or related field
• 3–5 years of experience in credit and collections or accounts receivable
• Strong understanding of credit analysis, collections practices, and AR processes
• Proficiency with ERP systems and Microsoft Excel
• Excellent analytical, communication, and negotiation skills
• Ability to manage multiple priorities and work independently

Nice To Haves

• Experience in B2B credit and collections
• Experience improving DSO or reducing bad debt
• Familiarity with credit reporting agencies and financial statement analysis

Responsibilities

• Establish, monitor, and adjust credit limits in accordance with company policies
• Manage collections efforts for past-due accounts, including customer outreach and payment follow-up
• Resolve billing discrepancies and disputes in collaboration with internal teams
• Monitor aging reports and key AR metrics (DSO, delinquency, bad debt exposure)
• Prepare and maintain credit and collection documentation and reporting
• Recommend accounts for credit holds, disconnections, escalations, or write-offs as needed
• Support month-end close activities related to accounts receivable
• Ensure compliance with internal controls, policies, and applicable regulations
• Identify process improvements to enhance collection efficiency and customer experience
• Assess customer creditworthiness through financial analysis, credit reports, and payment history

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level