Credit & Collections Analyst

Society Insurance • Fond du Lac, WI

282d • Remote

About The Position

Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society. Society Insurance is seeking an experienced Credit & Collections Analyst to join our team! This position resolves routine credit and collections issues and cultivates relationships with policyholders, agents, and collection agency partners to discuss and resolve open accounts receivables issues.

Requirements

• Associate's degree in accounting, finance, or related field with at least 3 years of experience in credit and collections or related field.
• OR Bachelor's degree in finance or related field with at least 2 years of experience in credit and collections or related field.
• Proficient in use of Billing and Collections applications.
• Strong math skills.
• Knowledge in Microsoft Office Products (i.e. Word, Excel, Outlook).
• Excellent customer service skills.

Responsibilities

• Contacting and communicating regularly with customers regarding past due balances.
• Sending necessary correspondence regarding late payments/past due balances.
• Tracking past due balances.
• Working with collection agencies on past-due accounts.
• Minimizes bad debt write-offs and maximizes cash receipts.
• Reconciling customer payments and billings.
• Preparing management reports related to write-offs, Workers' Compensation Rating Bureau accounts, etc.

Benefits

• Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance.
• Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan.
• Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options.
• Education: Career Coaching; company-paid courses; student loan and tuition reimbursement.
• Community: Charitable Match; paid volunteer time; team sponsorships.
• Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Associate degree