Credit Collection Analyst

WEG • Duluth, GA

269d

About The Position

WEG Electric Corp. has a great opportunity for a Credit/Collections Analyst to join our team in Duluth, GA. This role is responsible for the management and collection of outstanding customer accounts through telephone and/or written correspondence while maintaining a high level of customer service.

Requirements

• Associates degree (2 years) business degree or equivalent experience in Finance or a related field.
• Basic proficiency with Microsoft Excel and Word, as well as Outlook.
• Basic working knowledge of SAP or equivalent ERP system.
• Strong knowledge of commercial collections process.
• Good understanding of basic collection techniques.
• Ability to enter data accurately and proficiently.
• 3 years of related experience.

Responsibilities

• Reviews A/R aging report to determine status of collections and follows up on assigned past due accounts.
• Contacts customers with delinquent accounts and independently initiates adaptable collection efforts and arrangements to fit specific circumstances in order to reach goals.
• Researches, analyzes, documents, and forward customer disputed items to the appropriate department, maintains follow-up until final resolution is achieved.
• Prepares status report of customer accounts with past due balances.
• Documents offsets and write-offs to be processed.
• Documents and processes customer refund request of credit balances.
• Recommends delinquent accounts to be placed with outside collection agency for collection.
• Serves as back up for daily billing functions.
• Assists with special projects as necessary.
• Responsible for training new employees in the collection department.
• Other duties and tasks as assigned.

Benefits

• Competitive compensation
• Full benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Associate degree