Credit & Collect-Assistant II

Ameron Pole Products•Arlington, TX

2d•Onsite

About The Position

Credit/Collections Department Process and research all documentation needed to open a new customer account and customer updates for Credit Manager review and approval Prepare new customer account files, including welcome communications Enter new customer information into accounting software and excel spreadsheet Maintain and update master customer records, including approvals and denials Manage high-volume collection calls and emails while documenting all communication Monitor outstanding balances and follow up with customers on past-due accounts Review and post customers payments; update A/R reports accordingly Prepare and send monthly account statements Resolve customer concerns, including short payments and pricing discrepancies Assist in preparing Accounts Receivable reports across all business lines Support reporting needs for management meetings Maintain and update tracking reports and documentation Research and verify project details, including ownership and surety information Prepare and send legal notices and lien-related documentation Assist with maintaining legal and compliance-related lists Perform general administrative tasks such as printing, mailing, and filling Deliver mail to the post office as needed (including on lien-related deadlines) support special projects and additional responsibilities as assigned

Requirements

Strong verbal and written communication skills
Basic knowledge of accounting and collection processes
Proficiency in Microsoft Excel and general computer applications
Excellent organizational skills and attention to detail
Ability to manage multiple tasks and meet deadlines
Strong customer service and problem-solving skills
Self-motivated with dependable attendance
Ability to work onsite 5 days per week
Experience in accounts receivable, credit and collections (preferred)
Knowledge of construction lien laws (preferred)

Nice To Haves

Experience in accounts receivable, credit and collections (preferred)
Knowledge of construction lien laws (preferred)
Knowledge of Florida and California a plus

Responsibilities

Process and research all documentation needed to open a new customer account and customer updates for Credit Manager review and approval
Prepare new customer account files, including welcome communications
Enter new customer information into accounting software and excel spreadsheet
Maintain and update master customer records, including approvals and denials
Manage high-volume collection calls and emails while documenting all communication
Monitor outstanding balances and follow up with customers on past-due accounts
Review and post customers payments; update A/R reports accordingly
Prepare and send monthly account statements
Resolve customer concerns, including short payments and pricing discrepancies
Assist in preparing Accounts Receivable reports across all business lines
Support reporting needs for management meetings
Maintain and update tracking reports and documentation
Research and verify project details, including ownership and surety information
Prepare and send legal notices and lien-related documentation
Assist with maintaining legal and compliance-related lists
Perform general administrative tasks such as printing, mailing, and filling
Deliver mail to the post office as needed (including on lien-related deadlines)
support special projects and additional responsibilities as assigned