Credit Clerk II - Onsite (Full Time)

Bumper to Bumper Auto Parts•Little Rock, AR

44d•Onsite

About The Position

The Credit Clerk II accurately and efficiently processes customer payments and requests for Replacement Parts, Inc., corporate office of Bumper to Bumper Auto Parts. They work closely with customers and store and warehouse locations to help reconcile accounts receivable and resolve any issues. Check us out at btbautoparts.com and apply today! Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.

Requirements

High school diploma or equivalent, at least 1 year of relevant job experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have basic computer knowledge, knowledge of the Microsoft Office suite of products and 10 key typing experience.

Responsibilities

Provide exceptional customer service over the phone and through email and standard mail.
Review aging of accounts, DSO, bad debt, service charges and discount policy.
Review past due accounts Collections, collect money from past due accounts, collect service charges, and resolve customer problems.
Handle resolution of deductions.
Implement discount policy.
Arrange resolutions for suspended checks.
Resolve NSF checks.
Assist cash application department with unapplied cash.
Follow up with returned material authorizations.
Accomplish detailed research and record-keeping.
Apply understanding of basic accounting principles and data entry.
All other job duties as required or assigned.