Credit Card Specialist

Merchants Bank • Winona, MN

415d

About The Position

The Credit Card Specialist at Merchants Bank is responsible for assisting both existing and potential credit card customers. This role involves reviewing credit card applications, maintaining credit card accounts, processing reports, and facilitating rewards redemption. The specialist will also handle investigations related to lost cards, fraud claims, and disputes, while ensuring the accuracy of the portfolio against the general ledger.

Requirements

• Excellent customer service skills
• Strong organizational skills
• Attention to detail
• Effective selling techniques
• Good computer skills
• Ability to grasp new procedures quickly
• Capability to multi-task while maintaining accuracy

Responsibilities

• Assist existing and potential credit card customers
• Review credit card applications
• Maintain credit card accounts
• Process reports related to credit card activities
• Assist in rewards redemption
• Investigate lost cards, fraud claims, or disputes
• Balance the portfolio to the general ledger
• Perform various checks on reports

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed