Credit Card Services Director
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About The Position
Rakuten is seeking an experienced, strategic, and highly collaborative credit card leader with top-notch experience to build and scale the credit card co-branded card business at Rakuten in partnership with Rakuten's co-brand issuing partner. This role is central to the success of Rakuten's Credit Card program and the overall mission to deliver more value to Rakuten's members. The credit card services director will be responsible for managing the P&L and as well as managing our co-brand and network partners to set the vision, identify opportunities and key inputs, set goals, define the customer experiences and deliver a top-of-wallet value proposition with best-in-class features/capabilities. As the credit card services leader at Rakuten, we will look to the director to set big, ambitious goals, be gritty, and hold yourself, your co-brand issuing partner, and your cross-functional teams accountable to deliver results on behalf of our Rakuten Rewards members. This role is inherently cross-functional… the credit card services director will work closely with Rakuten's co-brand issuing partner as well as with Rakuten's engineering and consumer product team, analytics, marketing, operations, finance, credit, risk, legal, compliance and Rakuten's executive team to set business objectives, define product strategy, prioritize features and execute on them. The credit card services director will play the critical role of driving the co-brand card business while bridging the technical and business worlds to drive profitable business growth while managing within Rakuten's risk constraints.
