Credit Balance Representative
About The Position
Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate. Researches and identifies issues and problems contributing to credit balances. Notates accounts in detail regarding the happenings of credit balances. Puts required data together for any refund that has been validated. Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity. Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing. Performs other tasks as assigned to support the goals of the organization.
Responsibilities
- Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
- Researches and identifies issues and problems contributing to credit balances.
- Notates accounts in detail regarding the happenings of credit balances.
- Puts required data together for any refund that has been validated.
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
- Keeps Supervisor informed of areas of concern and problems identified.
- Notifies Supervisor of any delays in refund processing.
- Performs other tasks as assigned to support the goals of the organization.
Benefits
- Two weeks of vacation time
- Health Insurance after 30 days!
- Sick time
- 8 paid holidays
- Same day pay available
- Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
- Dental insurance
- Vision insurance
- Disability insurance
- Company paid life insurance
- 401(k)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
