Credit Associate

Sysco
1d$17 - $25

About The Position

Manages or performs work in some/all the following areas: Collection and maintenance of customer accounts • Follow-up correspondence, resolution, and escalation of overdue accounts. Must Possess excellent written and verbal communication skills and be able to work independently.

Requirements

  • High school degree or GED
  • 1-2 years of administrative experience
  • Proficient in Microsoft Office software and customer database platforms
  • Organization
  • Time Management
  • Verbal and written communication
  • Basic Excel Knowledge

Responsibilities

  • Communicate all documents needed for Credit Application Process to potential customers.
  • Responsible for timely collections and communicate with customers i.e. account status
  • Maintain timely written documentation and support for all customer interactions, detailed collection notes and contact information
  • Respond to customer inquiries and review documents to further explain invoice differences
  • Research and resolve unidentified and unapplied payments
  • Provide customers with invoice copies and/or statements, as needed
  • Provide research related to short payments and deductions
  • Communicate with Sales team pertaining to credit and collections
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