Credit Associate

Locke Supply • Oklahoma City, OK

75d

About The Position

We're looking for a self-motivated individual with excellent interpersonal and customer service skills. This person has a positive attitude, excellent customer service skills, a problem-solving mindset, and great attention to detail. Other desirable traits include good written and verbal communication, ability to multitask, being a team player, and the ability to quickly adapt to change. This role is the A/R front line in ensuring excellent customer service experience to both internal and external customers of Locke Supply.

Requirements

• High School Diploma or equivalent
• 1 year of Customer Service/Call center experience
• Professional verbal and written communication skills.
• Customer service driven.
• Detail oriented with well-developed organizational skills and ability to utilize time efficiently.
• Ability to respond with flexibility to changing department needs.
• Must work well with others in a team environment.
• Must have experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Payment Processing
• Account Reconciliation
• Credit Management
• Dispute Resolution
• Inbound call center
• Respond to phone and email inquiries
• Resolves problems according to the company policy
• Inbound and outbound phone calls.

Benefits

• Fantastic benefits plan
• Monthly incentive program after ninety days of employment

What This Job Offers

• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees