Credit Assistant

Ropes & Gray•Washington, DC

6d•Hybrid

About The Position

Reporting to a Credit Control Team Lead, the Credit Assistant is a critical role in the revenue cycle of the Firm by helping the Collections Team. This position requires strong attention to detail, decision-making skills, strong communication skills, and systems aptitude.

Requirements

Associate degree, or equivalent work experience required.
1-3 years of professional work experience.
Understanding of financial transactions and processes.
Demonstrated proficiency with MS Excel spreadsheets and ability to analyze and format large quantities of data.
Ability to facilitate and navigate multiple tasks and systems in a fast paced, detail/deadline-oriented environment.
Must be a team player with strong interpersonal, organizational, and communication skills.
Superior client service skills.
Self directed with a strong work ethic and high level of client service.
Ability to prioritize, organize, and manage assigned workload.
Flexible and capable of responding quickly and positively to shifting demands and opportunities.
Proven analytical and problem-solving skills with ability to actively identify and isolate issues.
Ability to learn and use a variety of internal and external software applications.
Ability to work additional hours as required by workload, particularly at year-end.

Responsibilities

Support administrative needs of Credit Control team – updating Ebilling statuses, prepare accrual reports, pulling invoice copies, and assist with other tasks as needed.
Facilitate requests received through the department mailboxes (Statement of Account and Short Payments).
Complete special projects as assigned, including interfacing with clients, revenue team members, and BRLs to coordinate unallocated payments and identify correct billing addresses.
Maintain various aspects of 3E to ensure accuracy within the statement and collection items’ function.
Daily update of matter payment terms.
Prepare, monitor, and manage short payments report and processes.
Complete special projects as assigned, including interfacing with clients, revenue team members, and BRLs to coordinate unallocated payments and identify correct billing addresses.
Handle small general collection inquiries with clients.
Perform other assigned duties and tasks necessary to support the Revenue Department.