Credit Assistant - Full Time - Bilingual
About The Position
If you enjoy interacting with people, providing outstanding customer service, meeting a challenge and are looking for a rewarding career, Farmers home Furniture may have a place for you on our team! The person in this position performs a variety of clerical /credit duties such as mailing form letters and/or late charge notices to customers to encourage payment of delinquent accounts, confers with customers by telephone attempting to determine the reason for overdue payment, woks with the Credit Manager regarding severely delinquent accounts and assists in planning course of action for successful collection, travels to customers’ homes to collect on late payments; assists with repossessions of merchandise if necessary upon approval of the Store Manager, receives credit applications from customers and initiates credit checks reviewing terms of sales, service, or credit contract with a customer in an attempt to gain payment, answering the telephone and maintaining daily reports, logs, files, and records. Skills: Outstanding customer service skills Excellent verbal and written communication Basic reading, numerical reasoning, and comprehension skills Great listening ability Good telephone etiquette Ability to complete paperwork in an accurate, neat, and efficient manner Good organization skills Ability to work variable hour schedule Employee Benefits: Employee Stock Ownership Plan (ESOP) 401K Plan with Employer Matching Funds Group Medical, Dental, and Life Insurance Annual Paid Vacation Paid Sick Leave Additional Voluntary Insurance Programs Available Paid Holidays, including the Employee's Birthday Employee Purchase Discounts Ongoing Training Programs Benefit offerings for positions other than Full-Time may vary About Farmers Home Furniture Established in 1949, Farmers Home Furniture is one of the top 100 furniture retailers in the U.S. With over 260 store locations throughout the Southeast, we are proud to be employee-owned and operated. As part of an Employee Stock Ownership Plan (ESOP), our team members don’t just work here—they have a stake in our success. We are guided by our founder’s principles of fairness, trust, and outstanding service, and remain committed to delivering quality name-brand merchandise, affordable financing, and exceptional service to the customers and communities we serve.
Requirements
- Outstanding customer service skills
- Excellent verbal and written communication
- Basic reading, numerical reasoning, and comprehension skills
- Great listening ability
- Good telephone etiquette
- Ability to complete paperwork in an accurate, neat, and efficient manner
- Good organization skills
- Ability to work variable hour schedule
Responsibilities
- mailing form letters and/or late charge notices to customers to encourage payment of delinquent accounts
- confers with customers by telephone attempting to determine the reason for overdue payment
- works with the Credit Manager regarding severely delinquent accounts and assists in planning course of action for successful collection
- travels to customers’ homes to collect on late payments
- assists with repossessions of merchandise if necessary upon approval of the Store Manager
- receives credit applications from customers and initiates credit checks reviewing terms of sales, service, or credit contract with a customer in an attempt to gain payment
- answering the telephone and maintaining daily reports, logs, files, and records
Benefits
- Employee Stock Ownership Plan (ESOP)
- 401K Plan with Employer Matching Funds
- Group Medical, Dental, and Life Insurance
- Annual Paid Vacation
- Paid Sick Leave
- Additional Voluntary Insurance Programs Available
- Paid Holidays, including the Employee's Birthday
- Employee Purchase Discounts
- Ongoing Training Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
