Credit And Returns Representative

Aston Carter•Cottage Grove, MN

3d•$21 - $21•Onsite

About The Position

The Credit and Returns Representative processes customer credits and returns accurately and on time, working closely with the accounting team to ensure all credits are properly recorded. This entry-level role offers training, exposure to multiple areas of the business, and clear opportunities for growth within a supportive, family-oriented environment.

Requirements

Customer service skills with the ability to interact professionally and courteously.
Strong computer skills, including accurate 10-key data entry.
Proficiency with Microsoft Office applications.
Strong analytical and problem-solving skills to resolve individual claims.
Excellent organizational and time management abilities.
Ability to work independently and as part of a team.
Strong written and verbal communication skills.

Nice To Haves

Openness to learning and training in credit and returns processes.
Interest in growing into other areas of the company over time.
Ability to adapt to a fast-paced environment while maintaining accuracy.
Attention to detail when handling financial and claim-related information.

Responsibilities

Process customer credits and returns accurately and in a timely manner.
Collaborate closely with the accounting department to ensure all credits are captured and not missed.
Review and analyze individual claims, identifying issues and determining appropriate resolutions.
Perform light scanning and filing of documents related to credits, returns, and claims.
Use computer systems and 10-key input to enter and update credit and return information.
Communicate clearly with internal teams to resolve discrepancies or questions related to credits and returns.
Organize and prioritize daily workload to meet deadlines and service expectations.
Work both independently and as part of a team to support overall department goals.