Credit and Collections Specialist

Sherpa • Charlotte, NC

37d • $20 - $22 • Hybrid

About The Position

The Credit and Collections Specialist is responsible for managing customer credit accounts and ensuring timely collection of payments. This role involves evaluating creditworthiness, monitoring accounts, resolving payment issues, and maintaining positive customer relationships.

Requirements

• Strong negotiation and communication skills.
• Experience with credit analysis and collections.
• Proficiency in accounting software and Microsoft Excel.

Responsibilities

• Assess customer credit applications and set credit limits.
• Monitor overdue accounts and contact customers to arrange payment.
• Negotiate payment plans and resolve billing disputes.
• Maintain accurate records of collections activity and account statuses.
• Prepare aging reports and provide updates to management.

Benefits

• Sherpa offers benefits to contract employees who meet the following criteria:
• Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible
• Medical plan offered is BCBSNC Blue Options PPO
• Premiums will be pre-taxed
• Sherpa pays a portion of the Employee only premium for medical
• 90 day waiting period from date of hire
• Medical, Dental, and Vision plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 251-500 employees