Credit and Collection Manager

Playcore • Fort Payne, AL

106d

About The Position

We are seeking a strategic and detail-oriented Credit and Collections Manager to lead our credit risk assessment and collections operations. This role is pivotal in maintaining healthy cash flow, minimizing bad debt, and fostering strong customer relationships through effective credit management practices.

Requirements

• 5+ years of experience in credit and collections, with at least 2 years in a managerial role.
• Experience in manufacturing and/or construction operations.
• Strong understanding of financial statements, credit scoring models, and collection laws.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in ERP systems and Microsoft Office Suite.

Responsibilities

• Develop and implement credit policies and procedures to assess customer creditworthiness.
• Review and approve credit applications, set credit limits, and monitor ongoing risk.
• Collaborate with sales and customer service teams to balance risk and revenue.
• Lead the collections team to ensure timely recovery of outstanding receivables.
• Design and execute collection strategies for delinquent accounts.
• Negotiate payment plans and settlements with customers when necessary.
• Prepare regular reports on aging accounts, DSO (Days Sales Outstanding), and collection performance.
• Analyze trends in payment behavior and recommend process improvements.
• Monitor KPIs and ensure compliance with internal and external audit requirements.
• Supervise, train, and mentor credit and collections staff.
• Set performance goals and conduct regular evaluations.
• Foster a culture of accountability and continuous improvement.
• Maintain and optimize ERP and credit management systems.
• Ensure adherence to company policies, legal regulations, and industry standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing