Credit and Collect Mgr

Syfan Logistics•Gainesville, GA

5d•Onsite

About The Position

Credit and Collections Manager Job Summary: Supervises Credit, Collections and Special Billing. Oversee the company's credit granting and debt collection processes. Managing a team to assess customer creditworthiness, set credit limits, develop collection strategies, supporting company’s growth initiatives while minimizing bad debt, and maintain healthy cash flow. Ensure compliance with laws and strong customer relations for optimal financial stability. Key responsibilities include developing policies, managing accounts receivable, analyzing credit risk, and resolving escalated disputes.

Requirements

Minimum 5+ years Credit and Collections Experience
Bachelor’s Degree
Sound decision-making and problem-solving.
Financial analysis
Attention to detail.
Time management and organization.
Customer relationship management.
Financial analysis and risk assessment.
Familiarity with credit scoring models.
Knowledge of credit laws and regulations.
Data analysis and interpretation.
Accounting principles.
Proficiency in financial software.
Familiarity with credit management software and tools.
Knowledge of Microsoft Office, Work, Excel, and Outlook.
Leadership and team collaboration
Adaptability and flexibility
Negotiation ability
Ability to work under pressure.
Critical thinking and analytical mindset
Able to work in a team environment.
Good customer service skills
Possess exceptional written and verbal communication skills.

Nice To Haves

Industry-specific expertise (Factoring/Transportation/Logistics)

Responsibilities

Supervise direct reports responsible for contacting past due customers via email or phone.
Supervise direct reports responsible for Credit and database management.
Handle collection issues that require escalation.
Communicate collection issues to the Controller and CFO.
Weekly meetings with the Controller.
Monthly meetings with the CFO.
Approve credit for new customers and perform annual credit reviews and adjust limits as needed for existing customers.
Communicate to cross-functional departments if unable to approve credit requests within expected timeframes.
Bi-monthly meetings with direct reports.
Enforce the company’s credit policy.
Handling of AR Insurance.
Monthly and ad hoc reporting responsibilities.
Special projects, as needed.
Training and mentoring staff.
Lead and participate in cross-functional meetings with Operations, Accounting, Sales, Legal.