Credentialing Support Specialist
Freedom House Recovery Center•Chapel Hill, NC
2d
About The Position
The Credentialing & Contracting Specialist supports the agency's credentialing and payer contracting processes to ensure clinicians and programs are enrolled accurately and in a timely manner. This role focuses on Medicaid and commercial provider enrollment, facility credentialing, tracking revalidations, and maintaining accurate documentation. The position supports organizational growth, compliance, and timely billing.
Responsibilities
- Complete payer enrollments and support onboarding of new licensed staff
- Track and maintain licenses, certifications, and credentialing documents
- Collaborate with Utilization Management to ensure staff and sites are properly credentialed
- Maintain credentialing systems (CAQH, NCTracks, commercial payers) and ensure data accuracy
- Follow up with payers on application status, resolve issues, and monitor progress
- Communicate updates with leadership, billing, finance, and clinical teams
- Track revalidation deadlines and ensure compliance
- Maintain reliable attendance and adherence to schedule
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What This Job Offers
Education Level
No Education Listed
Number of Employees
11-50 employees
