Credentialing Specialist

HopeHealth IncFlorence, SC
4h

About The Position

The Credentialing Specialist is responsible for verifying, maintaining, and monitoring the credentials of healthcare providers to ensure compliance with regulatory, accreditation, and organizational standards. This role plays a critical part in supporting patient safety, payer enrollment, and operational readiness by ensuring all practitioners are properly credentialed and re-credentialed in a timely manner.

Requirements

  • Knowledge of credentialing standards
  • Proficiency with credentialing software and Microsoft Office
  • Strong attention to detail and organizational skills
  • Familiar with provider credentialing and recredentialing requirements
  • Strong analytic, computer and software skills
  • Excellent interpersonal skills including excellent verbal and written communication skills
  • Ability to demonstrate a high degree of trust and confidentiality
  • Ability to work independently and assume assigned responsibilities
  • Skilled in efficiency, organization, time management, and prioritization
  • Ability to be flexible and function well in a fast-paced environment
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to communicate effectively and relate to people of different cultures
  • Associate’s in business or health science
  • Experience: Two years of relevant credentialing experience in a physician practice setting

Nice To Haves

  • Bachelor’s degree preferred
  • Human Resources experience a plus
  • Certified Provider Credentialing Specialist (CPCS) a plus

Responsibilities

  • Compiles and maintains current and accurate credentialing records for Licensed Independent Providers (LIPs), Other Licensed Clinical Practitioners (OLCPs), and Clinical Staff (OCS).
  • Prepare and process initial credentialing and re-credentialing applications for practitioners.
  • Audits credentialing applications for accuracy, completeness, and compliance prior to submission
  • Monitors application status and communicates with practitioners to obtain required documentation and ensure timely completion.
  • Conducts research to obtain necessary information and supporting documentation required for payer enrollment.
  • Enters and updates practitioner data within online credentialing platforms and the CredentialMyDoc system.
  • Perform Primary Source Verification (PSV) of education, state licensure, DEA registration, and board certifications in accordance with regulatory and payer requirements.
  • Investigates and resolves discrepancies including time gaps, incomplete histories, and documentation inconsistencies impacting payer enrollment.
  • Reviews and submits credentialing and supporting documentation to department leadership for review and approval.
  • Tracks expirations of licenses, DEA registrations, and board certifications to ensure on-time renewals and continuous compliance.
  • Maintains copies of active state licenses, DEA certificates, malpractice insurance, and credentialing documentation for all practitioners and clinical staff.
  • Supports and serves as back up for the Director of Credentialing
  • Assists with additional administrative and credentialing duties as assigned.
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