Credentialing Coordinator

Össur

3d•$23 - $29•Remote

About The Position

The Credentialing Coordinator is responsible for supporting the credentialing and recredentialing of clinicians, facilities, and locations with commercial payers, Medicare, Medicaid, and other third-party payers within the Orthotics & Prosthetics (O&P) industry. This role focuses on administrative accuracy, compliance, and timely follow-up to ensure providers are properly credentialed and enrolled to deliver patient care and bill for services.

Requirements

High school diploma or GED required; associate or bachelor’s degree preferred
0–2 years of administrative, healthcare, or compliance-related experience
Strong attention to detail and ability to manage multiple tasks simultaneously
Basic understanding of healthcare administrative processes (credentialing, billing, or compliance a plus)
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong written and verbal communication skills
Strong patient-first mindset and commitment to service
Servant leadership style with a collaborative, team-oriented approach
Team player & collaborative
High level of integrity and ethical conduct
Results driven, growth-oriented and organized
Analytical problem-solver with strong attention to detail
Excellent written and verbal communication skills
Ability to sit for extended periods and work on a computer
Remote role
Ability to manage electronic and paper documentation
Occasional deadlines requiring focused attention

Responsibilities

Assist with initial credentialing and recredentialing of O&P facilities with Medicare, Medicaid, and commercial payers
Maintain accurate credentialing records, files, and databases, including licenses, certifications, insurance, and attestations
Support enrollment and updates in systems such as PECOS, NPPES, and payer portals
Track credentialing application statuses and follow up with payers to ensure timely approvals
Communicate professionally with internal stakeholders (clinicians, office managers, billing teams) regarding credentialing requirements and timelines
Ensure compliance with payer, regulatory, and accreditation standards (e.g., ABC, BOC, CMS)
Assist with audits and documentation requests related to credentialing and enrollment
Update provider demographic and practice information as changes occur
Identify and escalate credentialing issues that may impact billing or patient services
Perform general administrative tasks related to credentialing and compliance as needed.