Credentialing Coordinator

My Diabetes Tutor

4d•$24 - $36•Remote

About The Position

The Credentialing Coordinator is a coordination, oversight, and accountability role responsible for ensuring provider credentialing and payer enrollment activities progress efficiently and accurately. Supported by MDT’s credentialing platform, this role focuses on provider responsiveness and payer follow-through, ensuring documentation, portal actions, and enrollment workflows remain on track. This position is critical to maintaining credentialing velocity during platform implementation and continued organizational growth, and reports directly to the Director of Business Development, partnering closely with internal stakeholders to minimize delays from submission through activation.

Requirements

Intermediate experience in healthcare credentialing coordination and payer enrollment
Demonstrated multi-state credentialing or enrollment experience
Working knowledge of payer portals and enrollment workflows
Strong document management, organization, and follow-through skills
Ability to manage multiple providers and payers simultaneously in a fast-moving environment

Nice To Haves

Experience supporting Registered Dietitians (RDs) and understanding RD licensure and certification requirements
Exposure to telehealth or multi-state provider organizations
Experience supporting credentialing operations during a system or platform implementation

Responsibilities

Serve as the internal point of coordination for provider credentialing and payer enrollment workflows
Ensure timely provider responses to documentation requests, attestations, and portal actions
Monitor enrollment and credentialing progress to identify and resolve delays
Maintain organized, audit-ready provider files and internal tracking tools
Maintain working knowledge of payer and provider portals, including Availity and plan-specific systems
Register for and monitor portals to track enrollment status, requests for information, and revalidation notices
Support roster submissions, demographic updates, and payer notifications
Follow up on outstanding payer actions through approval and participation (PAR) activatio
Support new providers who do not yet have an NPI Type 1, including application guidance and status monitoring
Maintain oversight of NPI Type 1 and Type 2 records to ensure alignment across payer portals and internal systems
Coordinate credentialing activities across multiple states and payer types
Support diverse provider types including: Registered Dietitians (RDs) Certified Diabetes Care and Education Specialists (CDCES) Nurse Practitioners (NPs) Physicians (MD/DO)
Apply working knowledge of discipline-specific licensure and certification nuances, particularly for RDs