Credentialing Coordinator

Anders•St. Louis, MO

2d•$18 - $22•Hybrid

About The Position

A5 Healthcare (Anders Affiliate) one of one of the fastest-growing Credentialing Verification Organizations in the country is seeking a Credentialing Coordinator who is motivated to learn, excited to collaborate and passionate about delivering outstanding results. This individual will have a direct impact on our firm’s mission of serving as a catalyst for those striving to achieve their highest potential. The Credentialing Coordinator is an entry-level role supporting the integrity and accuracy of provider credentialing data. This position is responsible for accurately entering and maintaining provider records in the credentialing database and querying primary verification sources. The coordinator plays a foundational role in ensuring the quality and reliability of credentialing data used by internal teams and external clients, contributing to compliance, operational efficiency, and service excellence.

Requirements

Excellent attention to detail and accuracy.
Strong verbal and written communication skills.
Ability to manage multiple priorities and meet deadlines in a structured, remote work environment.
Superior customer service orientation.
Willingness to learn and take initiative.
Ability to maintain confidentiality and handle sensitive information appropriately.
High school diploma or equivalent required.
Proficiency in Microsoft Office (Excel, Outlook, Word) required.

Nice To Haves

0–2 years of experience in credentialing or healthcare administration preferred.
Familiarity with credentialing software or verification processes is a plus.

Responsibilities

Data Entry and Verification
Load and maintain accurate provider records in the credentialing database for internal and external use.
Track and document daily tasks through detailed workflow queues to meet productivity and turnaround expectations.
Conduct queries with verification sources including AMA, state medical boards, OIG, and SAM databases.
Communication and Customer Service
Respond to requests and inquiries from providers and internal stakeholders via email, phone, and written communication.
Maintain professionalism and clarity in all communications and assist in resolving issues promptly.
Serve as a knowledgeable point of contact for database content and process logic.
Operational Support
Collaborate with internal departments to support cross-functional awareness and identify potential process enhancements.
Participate in special projects such as data cleanup, maintenance activities, and workflow updates.
Perform administrative duties and provide support for the credentialing team as assigned by leadership.
Maintain confidentiality and security of provider data in all aspects of the role.
General Responsibilities
Maintain consistent, detailed documentation of all credentialing activity.
Stay current with training and credentialing standards relevant to the position.
Support internal initiatives and participate in team meetings and process improvement efforts.
Report issues or workflow challenges to management for timely resolution.

Benefits

From professional development opportunities to benefits that directly impact mental, physical and financial wellness, Anders offers unique incentives that enrich your life and facilitate growth, including our Work Flex program which gives you the opportunity to work at our Chesterfield office, our Downtown St. Louis office, remotely, adopt a hybrid approach or even switch between these options as you prefer.

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