About The Position

This position provides coordination of office flow and activities and facilitates credentialing processes in collaboration with internal administrative teams. Specifically, the role coordinates clerical credentialing duties related to faculty and allied health professionals. The position supports the coordination and maintenance of files and data activities in an efficient manner while assisting staff as needed. Additional clerical support may be provided as required. This position provides analysis and complex administrative and credentialing support to USC Care Advance Practice Providers (USCAPP) and Keck Community Medical Group (KCMG). The position provides coordination of office flow and activities and facilitates credentialing activities in conjunction with Medical Staff Administration, Human Resources, USC Care Medical Group, and the Offices of Academic Affairs. Specifically, this position coordinates clerical credentialing duties related to USCAPPs and KCMG. The position offers support in coordinating and maintaining data activities in an efficient manner and assisting the department staff. Provides other clerical support as needed.

Requirements

  • High school or equivalent.
  • Minimum of one year of administrative experience in an acute care facility or large healthcare organization preferably in a credential or medical support service.
  • Working knowledge of Information systems, Medical Staff credentialing, and/or multi-specialty.
  • Excellent skills in use of personal computer software programs including but not limited to Outlook, MS Word, PowerPoint, and Excel.
  • Strong organizational and time management skills required.
  • Must work well under pressure with frequent interruptions; multi-tasking.
  • Must have excellent verbal, written and persuasive communication skills.
  • Ability to work independently and with minimal direction.

Nice To Haves

  • Knowledge of medical terminology.
  • Knowledge of Regulatory Requirement and Credentialing process.
  • Experience in credentialing or state licensure application filing.
  • Certification - Job Relevant Valid CPMSM or CPCS by the National Association of Medical Staff Service preferred.

Responsibilities

  • Responsible for managing the expiring document process prior to updating the provider database.
  • Verifies current license, malpractice insurance, DEA certification and other applicable certifications.
  • Contacts practitioner prior to expiration of documents, notifies department coordinators/administrators and/or facilities of impending expirations.
  • Responsible for the accurate data entry and image scanning.
  • Reviews all applicable State Licensing Board Reports monthly to determine whether any unfavorable actions were taken.
  • Maintains electronic and/or paper copies of State Licensing Board Reports each month for future review and reference.
  • Maintains current understanding of Joint Commission, NCQA, Title 22, CMS CoPs and ACGME standards for institution program accreditations.
  • Helps prepare institution for site visits and coordinates internal review process.
  • Processes initial application requests for initial applications from clinical departments.
  • Assists the Credentials Coordinator to send out Missing Items communication to the practitioner.
  • Collaborates with team daily to discuss progress and any other issues.
  • Communicates with and prepares paperwork for third parties, including licensing boards, credentialing agencies, and testing authorities.
  • Performs data entry and clerical work; i.e. copying, manual and electronic filing, document preparation, auditing, etc.
  • Responsible for ordering and maintaining office supplies; coordinating care and maintenance of departmental space and equipment.
  • Supports the planning and development of documentation for Department as assigned.

Benefits

  • The hourly rate range for this position is $25.00 - $39.69.
  • USC is an equal opportunity employer.
  • USC observes affirmative action obligations consistent with state and federal law.
  • USC provides reasonable accommodations to applicants and employees with disabilities.
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