Credentialing and Licensing Support Specialist

Tactile Medical•New Brighton, MN

3d•$24 - $31

About The Position

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Credentialing and Licensing Support Specialist provides operational and administrative support for the company’s credentialing, licensing, payer enrollment, and compliance activities. This role bridges day-to day transactional work and higher level program tasks.

Requirements

3+ years of experience in credentialing, licensing, contracts, or related administrative roles within healthcare, medical device, home health, or DME environments
Familiarity with Medicare, Medicaid, or other third party payers, requirements, and processes
Strong attention to detail and organizational skills
Ability to manage multiple tasks and meet deadlines
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Comfortable navigating online portals and databases
Excellent written and verbal communication skills
Ability to handle confidential information with discretion
Willingness to learn and adapt to evolving compliance requirements

Nice To Haves

Prior experience in a healthcare provider environment
Credentialing or compliance certification (e.g., CCA, CPCS,CHC) or willingness to become certified

Responsibilities

Serve as a Provider Administrator for payer portals, ensuring timely onboarding and offboarding for access to appropriate employees, ensure implementation of appropriate access controls
Monitor and maintain state HME licenses and local business licenses: prepare applications, renewals, and supporting documentation; track expiration and compliance requirements
Support Medicare and Medicaid supplier enrollment activities: asses with PECOS and regional registrations, monitor application and revalidation statuses, and escalate issues to the Manager
Support accreditation renewal activities and ACHC standard maintenance by compiling required documentation and assisting with evidence collection
Support internal audits, external reviews and regulatory site visit preparation by organizing records and coordinating with internal stakeholders
Support Compliance Quarterly review
Support Compliance Auditing and Monitoring efforts as requested
Provide support for complaint handling/grievance assistance; escalate complex matters
Act as a liaison between internal teams to obtain required documentation and resolve credentialing/licensing issues
Assist with Sunshine Act data collection and other reporting tasks as assigned
Other duties as assigned