Credentialing Agent

Wayne County Airport Authority • Detroit, MI

399d • $58,335 - $58,335

About The Position

The Credentialing Agent is a vital member of the Airport Security Team at Wayne County Airport Authority, responsible for managing the credentialing process for airport employees and tenant stakeholders. This role involves validating and processing background checks, issuing security badges, and ensuring compliance with federal and local regulations regarding airport security and employee identification.

Requirements

• Associate's Degree and three (3) years of administrative assistant experience including data entry, compiling and analyzing data/information and reviewing documents.
• High School Diploma or Certificate of High School Equivalency and six (6) years of administrative assistant experience including data entry, compiling and analyzing data/information and reviewing documents.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Review and verify all badge and fingerprint applications, ensuring authenticity of identification and work authorization documents according to federal mandates.
• Safeguard personal information presented during the badging application process from unauthorized use.
• Issue security badges by operating the airport's identity management and credentialing system software applications.
• Follow rules pertaining to the safeguarding of personal information (PII) and security information (SSI).
• Perform data entry and validation, run reports and data audits for employee unescorted access determinations.
• Obtain Criminal History Records Checks (CHRC) and Security Threat Assessments (STA) results in accordance with regulatory requirements.
• Monitor and inspect documents submitted for employee identification and security clearances.
• Operate computer, access control, Identify Management, and electronic fingerprinting equipment.
• Administer training and testing for employees accessing and driving vehicles in restricted areas of the airport.
• Interpret and adhere to federal regulations, procedures, and instructions to ensure safety and security.
• Prepare and maintain databases, logs, records, and reports.
• Provide exceptional customer service to all customers in accordance with the Airport Authority's customer service expectations.
• Issue vehicle permits, parking passes, and Intellikeys.

Benefits

• Annual compensation of $58,335 paid on a bi-weekly basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED