Credentialed Trainer

Children's Mercy KC • Kansas City, MO

1d • $34 • Hybrid

About The Position

The Credentialed Trainer is a vital member of the Epic training team, responsible for delivering high-quality, role-specific education to end-users of the Epic electronic health record (EHR) system and related systems. In addition to conducting engaging classroom and virtual training sessions, the Credentialed Trainer contributes to the development and maintenance of training materials, including manuals, quick reference guides, and e-learning content. This role works in close collaboration with Principal Trainers, Clinical Informatics, and subject matter experts to ensure training content is accurate, aligned with validated workflows, and responsive to evolving organizational needs. The Credentialed Trainer also provides support during go-live events and optimization efforts. Through a commitment to excellence in education and a focus on continuous improvement, this role supports the successful adoption and long-term effectiveness of the Epic system and related systems across the organization.
Note: Due to the nature of this role, incumbent may work hours other than daytime, Mon-Fri.
At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.
Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Requirements

• Bachelor's Degree Preferred and 1-2 years experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic is preferred.
• Associate's Degree and 3-5 years experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic is preferred.
• High School diploma or equivalent and 5+ years' experience in a healthcare, IT, or training setting with computer knowledge. Previous work with EHR systems, particularly Epic is preferred.
• Receive credentialing in at least one application-specific Epic class curriculum determined by role leadership. Required within 120 days of hire. Must complete Epic credentialing if not already Epic credentialed.

Nice To Haves

• Previous work with EHR systems, particularly Epic is preferred.
• Previous work with EHR systems, particularly Epic is preferred.
• Previous work with EHR systems, particularly Epic is preferred.

Responsibilities

• Ensures the successful training and proficiency of end-users in the Epic electronic health record (EHR) system and related systems by delivering engaging, effective, and role-specific education. This role supports users in gaining the confidence and skills needed to navigate Epic applications accurately and efficiently.
• Supports the development and continuous improvement of Epic training materials and related materials by collaborating with Principal Trainers, Clinical Informatics, and subject matter experts. The Credentialed Trainer ensures that all instructional content is accurate, user-friendly, and aligned with system functionality and clinical workflows.
• Proactively participates in education programs, departmental meetings, professional committees, and organizational initiatives to support continuous learning and improvement in Epic training practices. The Credentialed Trainer contributes to a collaborative and informed training environment by staying current, sharing expertise, and engaging in professional development.

Benefits

• The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
• Learn more about Children’s Mercy benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees