Credentialed Trainer Epic Operations/Full-Time

CHRISTUS Health • Santa Fe, NM

115d

About The Position

The EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum. This role includes providing telephone support by logging into the Clinician line and assisting the Service Desk with calls. Additionally, the trainer will provide at-the-elbow support through planned rounding events and other support activities. The CCT will work closely with the ConnectCARE Instructional Designer, build team leadership and members, Health System leaders, and Education to ensure end users are able to use the system effectively, identifying individuals who may need additional support and providing that support as needed. The CCT must be an effective trainer, ensuring students are able to use ConnectCare with confidence.

Requirements

• Experience in training and education, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with various stakeholders.
• Familiarity with EPIC systems and ConnectCARE applications is preferred.

Nice To Haves

• Previous experience as an EPIC Credentialed Trainer.
• Experience in curriculum development and instructional design.

Responsibilities

• Achieve credentialed status as an EPIC trainer.
• Conduct ConnectCARE training for various applications.
• Develop lesson plans and update training materials to reflect changes in policies and curriculum.
• Provide telephone support by logging into the Clinician line and assisting the Service Desk with calls.
• Provide at-the-elbow support through planned rounding events and other support activities.
• Collaborate with the ConnectCARE Instructional Designer and build team leadership to ensure effective training delivery.
• Identify individuals needing additional support and provide that support as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree