Under the general supervision of the Clinical Supervisor, Case Manager/ Harm Reduction Specialists are expected to perform the following principal duties and responsibilities. Develop and support strategies to meet the needs of specified groups, e.g. people who use drugs and/or alcohol, criminal justice involved individuals, people engaged in sex work. Engage in the Intake/screening/assessment team to determine whether client is suitable for independent living. and appropriate to be housed in the housing program. Provide Harm Reduction focused consultation and support to program staff related to reducing risks associated with drug/alcohol use, health concerns such as diabetes, sexual health, violence, arrest/incarceration, sex work/survival sex, etc. Develop Harm Reduction related programming, including groups and other activities, relevant for each client. Provide technical assistance and in-house trainings on harm reduction topics for staff and participants as well as coordinate information sessions with outside providers on Harm Reduction related topics. Attend and participate in Harm Reduction Committee meetings and contribute to agency-wide Committee projects to support the infusion of Harm Reduction throughout the agency. Become an AAPCI Opioid Overdose Prevention Program (OOPP) Trainer, and follow all DOHMH and AAPCI OOPP policies and procedures. Participate in and support agency health and wellness projects. Provide regular communication to Clinical Supervisor regarding staff and building concerns related to Harm Reduction. Attend team meetings of assigned programs, as scheduled, to learn about current concerns and events. Establish ongoing relationships with Harm Reduction service providers, local precincts, and other community resources, and maintain an inventory of these resources. Using a Harm Reduction approach, assess participants' needs for services, including outreach, counseling, education, referral, and plan services accordingly. Develop and assist in implementing service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed. Produce and maintain thorough, accurate and timely documentation, including charts and documentation in service records of interactions with program participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies. Assist program participants by advocating for quality care from external service providers, including educating providers on special issues, etc. Assist program participants in maintaining apartment free from unsanitary conditions and safety hazards, utilizing individualized strategies, e.g. teaching, feedback, demonstration and other forms of hands-on interventions, as needed. Assist program participants with conflict resolution and provide crisis intervention, as necessary. Provide outreach to program participants who are not indicating their goals or who are not engaged, to offer services to them, and to incorporate outreach in their service plans. Provide support and training on skills-building, including assertiveness, self-advocacy, socialization, and other related issues. Coordinate work orders with Facilities staff regarding apartment repairs and/or program participant requests. Attend and participate in supervision, meetings and training sessions, as required and as scheduled. Provide holiday, evening and coverage, as necessary. Provide coverage for non-assigned program participants, as needed. Performs other related duties as may be requested by immediate supervisors.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees