Credential Specialist II

Exceptional Healthcare Inc.•Dallas, TX

13d•Onsite

About The Position

The Credentialing Specialist II is responsible for managing the end-to-end credentialing and privileging process for physicians across a multi-state hospital system. This mid-level role requires strong knowledge of regulatory requirements and the ability to work independently while ensuring compliance with state-specific regulations, accreditation standards, and organizational policies. The specialist collaborates with medical staff leadership, providers, and administrative teams to ensure timely and accurate credentialing operations.

Requirements

Strong working knowledge of credentialing standards (Joint Commission, NCQA, CMS)
Understanding of multi-state licensure requirements, credentialing variations, and regulatory compliance
Familiarity with medical staff bylaws and privileging processes across multiple facilities
High attention to detail with strong organizational and time management skills
Ability to work independently and manage a high-volume workload with competing priorities
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Proficiency with credentialing software systems and Microsoft Office Suite (especially Excel)
Ability to maintain professionalism and discretion when handling sensitive provider information
High school diploma or equivalent required
3–5 years of credentialing experience in a hospital or multi-facility healthcare system
Demonstrated experience with physician credentialing and privileging required

Nice To Haves

Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred
Experience working with multi-state licensure and regulatory requirements strongly preferred
Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM)

Responsibilities

Manage full-cycle credentialing and recredentialing processes for physicians across multiple hospital locations and states to ensure compliance with payors.
Perform thorough primary source verification of licensure, board certifications, education, training, work history, and malpractice coverage
Ensure compliance with federal, state-specific, and accreditation standards (e.g., Joint Commission, NCQA, CMS) across all facilities
Maintain and update provider credentialing files and databases with a high degree of accuracy
Monitor and track expiration dates for licenses, certifications, DEA registrations, and privileges; ensure timely renewals
Ensure that both facility and provider are credentialed with all payors to ensure proper payment from the payor.
Interpret and apply medical staff bylaws, rules, and regulations across multiple facilities
Serve as a liaison between providers, department leaders, and administrative teams to resolve credentialing issues
Assist with payer enrollment and revalidation for multiple states as needed
Participate in internal audits, regulatory surveys, and accreditation reviews; ensure readiness at all times
Identify process improvement opportunities and support standardization across the health system
Maintain strict confidentiality and compliance with HIPAA and data security standards