Creator Success Manager

PatternLehi, UT

About The Position

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com , Target.com , eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected] . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

Requirements

  • 2–4 years experience in creator partnerships, influencer marketing, affiliate management, or social commerce.
  • Proven track record managing creator or talent relationships in a results-driven environment.
  • Strong understanding of TikTok, social commerce trends, and creator monetization models.
  • Analytical mindset — comfortable interpreting data and turning insights into action.
  • Excellent communication, negotiation, and relationship management skills.
  • Highly organized and motivated by performance metrics and creator success.

Responsibilities

  • Manage relationships with top creators to ensure strong performance, satisfaction, and retention.
  • Own a book of business and drive GMV goals through consistent communication, performance tracking, and growth strategies.
  • Matchmake creators with brand campaigns to meet content volume, quality, and conversion objectives.
  • Coach creators on performance, content optimization, and TikTok Shop best practices to maximize engagement and earnings.
  • Develop and maintain a pipeline of emerging and high-potential creators to join the retainer creator program.
  • Evaluate performance analytics to determine renewals, upsells, or exits based on creator ROI.
  • Collaborate cross-functionally with brand managers, campaign strategists, and analytics teams to improve creator impact and output.
  • Drive creator engagement through events, community initiatives, and performance challenges.

Benefits

  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
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