Creator, Schoolhouse Hotline (Freelance, 6-month Contract)

Food52 • Portland, OR

293d

About The Position

We are seeking a Creator to lead Schoolhouse's Hotline platform for a 6-month freelance contract. The Hotline will be a community-driven content experience where users can ask any lighting or home renovation-related questions and receive expert answers in real-time. The role will involve managing the Hotline's digital presence, including the development of a social media strategy and answering queries from various channels (social, phone, etc). You will also collaborate with the content and production teams to launch a weekly video series that responds to popular Hotline questions.

Requirements

• Deep knowledge of lighting and small-scale home updates, with the ability to provide practical, timely, and creative solutions to related questions.
• Proven experience managing social media accounts, with a track record of building engagement and interacting with a digital community.
• A strong understanding of digital and social media best practices, trends in interactive and digital storytelling.
• Keen eye for social visuals and experience creating short-form video content, both on-the-fly and for longer-lead projects.
• Proven ability to communicate effectively and meet deadlines, with experience in content execution from start to finish.
• A voice that resonates with Schoolhouse's brand, with the ability to communicate clearly, concisely, and with personality.
• The ability to work independently, take initiative, and own the Hotline experience end-to-end.
• Ability to think on your feet, troubleshoot, and find answers efficiently.

Responsibilities

• Develop and execute a strategy for answering lighting and home renovation-related questions from the community in real time via various platforms (phone, social, etc).
• Establish and manage Hotline social media accounts, post regularly, and engage with the community.
• Work closely with the content and production teams to launch a weekly video series, aiming to answer common Hotline questions.
• Plan, organize, and produce the video show in collaboration with internal teams.
• Work with external and internal talent, assist with content development, and creatively oversee shoots.

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services