Creative Services Manager

KIPP • Austin, TX

2h • $60,000 - $65,000 • Hybrid

About The Position

The Student Enrollment and Data Operations Team is focused on ensuring that schools are fully enrolled so that students are free to create the future they want for themselves and their communities. The team supports this vision through application acquisition, family onboarding, cultivation, and persistence. The creative services manager position will reside within the marketing team and will manage the marketing team’s print and digital creative outputs--from concept to on-time completion. Reporting to the senior director of marketing, this role works with the members of the marketing team, various KIPP Texas enrollment departments, and external vendors to ensure all stakeholders are working together to develop the strongest creative materials and brand presence possible in support of student and staff recruitment, New-to-KIPP enrollment, and student engagement and persistence.

Requirements

• At least 3-5 years of creative, design, marketing, and/or agency experience
• Proficiency in Adobe Creative Suite required; Proficiency in Canva preferred
• Strong understanding in delivery of both digital and print
• Must have a strong portfolio showcasing a variety of creative projects
• Excellent understanding of typography, color theory, layout and branding principles
• Excels at and enjoys creative project management and day-to-day designing
• Hyper-organized and has the ability to motivate others to align to timelines and deadlines
• Strong communication, project management, and client relationship skills
• Ability to prioritize, multitask, and change direction in a fast-paced environment
• High-level of interpersonal skills to handle sensitive and confidential situations and information
• Self-starter with a strong aptitude for solving problems both individually and as a team
• Strong written and verbal communication with both internal and external resources
• Strong critical thinking, teamwork, and collaborative aptitude
• Bachelor’s degree in graphic design, marketing, communications, or a related degree preferred but not required
• Applicants are required to live in or near a KIPP Texas region: Austin, Dallas-Fort Worth, Houston, or San Antonio.
• This is a hybrid role in compliance with KIPP Texas policies. This role is required to report to the KIPP Texas HQ office in their region 3 days per week (Mandatory Attendance on Wednesdays) and can work from home 2 days per week.

Nice To Haves

• Bilingual speaker - English & Spanish - preferred
• Translating copy between English and Spanish is a plus
• Photography and videography experience preferred; Animation experience a plus

Responsibilities

• Serve as primary creative design point of contact for the marketing team
• Manage the asset production queue and effectively communicate timelines and progress
• Ensure effective cross-functional communication between the marketing team and other teams throughout the organization (Student Recruitment, Talent Recruitment, New-To-KIPP Enrollment, School Operations, etc.)
• Champion our internal creative processes and effectively manage/utilize our project management software
• Build marketing concepts/visual products from written or verbal ideas
• Actively contribute to the creative process and creation of creative assets and ensure they are in-line with the approved marketing briefs, strategies, and goals
• Assist in execution of all collateral (not limited to flyers, billboards, brochures, digital ads, etc) by, contributing to and reinforcing brand guidelines and ensuring legal compliance
• Lead content marketing strategy, implementation and management of resources in partnership with marketing teammates
• Provide primarily graphic design and/or occasionally copywriting support on a variety of special projects
• Represent the marketing team in various cross-functional meetings, such as timeline reviews, marketing kick-offs, department touch-bases and more
• Co-manage design timelines related to implementation of marketing plans (including campaign launches, social media campaigns, event marketing, etc.) and communicate with all relevant parties to ensure deadlines are met
• Establish & consult on realistic creative timelines for each project; Maintain firm but respectful boundaries around timelines and workload
• Manage and assist in planning for and organizing freelance or outsourced capabilities when needed
• Work hands-on in creative production; from concept to photoshoots to file delivery
• Assist with additional tasks/projects as assigned by the senior director of marketing
• Protect the voice, look, and integrity of the KIPP Texas brand

Benefits

• Comprehensive medical, dental, and vision plans with coverage options for employees and their families.
• Competitive vacation and flexible paid time off (PTO) policies.
• Paid family leave.
• Flexible spending account or high-yield HSA.
• Employee assistance programs.
• KIPP also offers the following employee-paid benefits: legal plans, LifeLock identity protection, life insurance and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager