Creative Repair Specialist

Surface Experts of Northeast Philadelphia•Louisville, KY

61d•$21 - $28•Onsite

About The Position

Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete a variety of repairs, many of them can be done in an hour or less by a talented and trained Technician like the one in the video below. A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs WE OFFER: Base Salary + Bonus Opportunity: Performance-based incentives starting on day 1 Great Work/Life Balance: No required overtime, no nights, no weekends Time Off: Paid holidays and accruable vacation Paid New Hire Training: Onboarding includes learning alongside a trained technician, as well as completion of teh Surface Experts Technician Training Course, a one week course in either Spokane, WA or Atlanta, GA Company Vehicle: Each technician drives a branded company vehicle for job duties Tools Included: All necessary tools and products are provided Learn a New Trade: Develop skills in a brand-new emerging trade Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving Small Business: Local business with an owner who works alongside the team each day Mentorship Opportunities: Ongoing repair training and career development Dedicated Help Lines: Technician Support Team on call to assist to questions DUTIES: In the Field Daily Complete 4 or more creative repairs on-site each day Perform work on-location while displaying good customer service and communication Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc. Customer Service and Communication Treat tenants and staff with exceptional customer service Update progress on repairs by entering information and notes on our CRM/Dispatch tool Problem-solve alongside our designated Support Team for any issue Follow Repair Process Learn and integrate our one-of-a-kind 5-step process into your creative routine Master each instrument and tool in your personalized tool-kit Flex your artistic talents - each repair requires a unique solution QUALIFICATIONS Hands-on experience doing some form of manual work - From construction and manufacturing, to painting or sculpting. A background in facilities maintenance is helpful but not a deal breaker. Must be able to see, distinguish, and replicate colors - the ability to learn color theory and color matching is integral to our process. OUR VALUES Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants Compensation: $21.00 - $28.00 per hour About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Core Values Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Requirements

Hands-on experience doing some form of manual work - From construction and manufacturing, to painting or sculpting.
Must be able to see, distinguish, and replicate colors - the ability to learn color theory and color matching is integral to our process.

Nice To Haves

A background in facilities maintenance is helpful but not a deal breaker.

Responsibilities

Complete 4 or more creative repairs on-site each day
Perform work on-location while displaying good customer service and communication
Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
Treat tenants and staff with exceptional customer service
Update progress on repairs by entering information and notes on our CRM/Dispatch tool
Problem-solve alongside our designated Support Team for any issue
Learn and integrate our one-of-a-kind 5-step process into your creative routine
Master each instrument and tool in your personalized tool-kit
Flex your artistic talents - each repair requires a unique solution