Creative Project Manager

FieldWrk•Nashville, TN

12h•Remote

About The Position

FieldWrk is a branding and marketing agency dedicated to serving the essential industries that build and support our society. We exist to help hardworking people and companies reach their full potential. Partnering with companies in civil construction, design, engineering, waste management, energy infrastructure, mining, and other markets, we help our clients stand out and scale their business through branding, storytelling, and marketing that doesn’t just look good, but actually wrks. Your mission as creative project manager, should you choose to accept it: To turn our client partners into raving fans — you'll help us deliver work they value AND an experience they want to talk about. How you’ll help us in your role specifically: Cultivate and strengthen our client partner relationships by clearly understanding their objectives, maintaining consistent communication, and delivering on expectations, ultimately fostering long-term partnerships that contribute to agency growth — and ultimately deliver incredible value to the clients we serve. Oversee, wrangle, and manage project timelines and budgets by ensuring projects are delivered on schedule, within scope, and under budget while proactively identifying and resolving potential roadblocks to maintain project efficiency. Facilitate and foster effective collaboration across our internal creative teams to allocate resources, keep client needs top-of-mind, manage capacities, and ensure that workloads are balanced, promoting a smooth workflow and high-quality deliverables.

Requirements

4+ years of account management or client-facing account and/or project management experience (creative agency preferred)
Excellent client management, expectation management, negotiation and conflict resolution skills
Proven ability to manage multiple projects of varying sizes in a fast-paced environment with excellent organizational and communication skills
Strong presentation skills
Strong knowledge of marketing and creative services and workflows
Strong writing, grammatical, and proofing skills
Very proficient in operating project management software systems (ex: Monday.com)
You have the ability to establish and foster positive and productive relationships with diverse personalities — you’re great at building rapport
You’re persuasive, resilient, and able to be firm with clients/team members when necessary
You’re a self-starter: Highly disciplined and self-motivated
You’re scrappy and curious: You find a way and iterate often.
You are always looking to improve processes and systems
You have a high level of emotional intelligence and empathy for others
You’re joyful and grounded: You get serious work done and can laugh while doing it.
You have a sense of urgency, prioritization, forward-thinking, and are detail-oriented
You’re highly proficient in G-Suite, Monday.com, and Slack
You have a strong desire to make a positive impact for hardworking industries and the clients we’re fortunate enough to serve

Responsibilities

Nurture and manage positive client relationships to establish long-term partnerships
Ensure project deliverables are on time, to spec, and on strategy for your clients
Build and maintain project timelines, statuses, and tasks within Monday.com
Route deliverables through the internal approval process from kickoff to delivery
Coordinate with potential clients throughout the sales process and assist with onboarding
Maintain documentation of internal and external project feedback and approvals
Be the communications hub between all team members that may touch an assigned project, including external resources (freelancers)
Review and/or help build creative briefs and work orders for new projects
Scope and quote potential projects for your clients or potential clients
Proactively identify roadblocks and delays or any other unusual situations and work with Director and other team leads to resolve
Monitor and report on budgets, cashflow, and deferred revenue for your clients
Work with PM team to allocate resources and manage internal team capacities
Coordinate team workshop travel and logistics for your client trips

Benefits

Health insurance (United) — FieldWrk covers 85% for full-time employees, 50% for families + optional HSA match
Vision / dental insurance — FieldWrk covers 100%
Two weeks paid holiday rest at the end of the year
Flexible PTO policy — We encourage everyone to take 2-3 weeks off per year, outside of our standard company holidays
Life, disability, accident, critical illness, and cancer insurance plans
Retirement plans — Available after three months of employment
Paid parental leave
Dirty boots — see really cool massive earthwork, demolition, mining, and construction projects
Work for a company that cares for, trusts, and empowers their people
Remote work and flexible hours
Profit sharing