About the position
Our creative team is part of a growing group of professionals who provide analytics, digital, design, photography, and videography services to clients across the nation (and a few across the pond!) We get excited about finding smart, engaging ways to help our clients help their clients! From packaging design that leaps off the shelf to in-store signage and the ad circular that brings the shopper to the store… every moment in the shopper’s journey is carefully considered. We work hard and take time to play with quarterly events, staff outings, a birthday committee, and everyday ways to celebrate our accomplishments. We need some help keeping this wild and crazy ride on the tracks!
Responsibilities
- Facilitate and encourage adoption of business processes and best practices.
- Develop creative briefs and communicate project objectives to the team.
- Work with Creative Director to develop schedules, assign projects, manage priorities and work allocation.
- Monitor budgets/hours allocation and timelines while communicating changes to everyone (along with updated budgets and timelines).
- Ensuring that the client is kept apprised of the progress of all jobs.
- Manage Monday.com Project Boards to ensure that all projects stay on track.
- Quality assurance of deliverables.
- Collaborate with various businesses and departments to achieve joint success.
Requirements
- Strong Account Management Skills – A bit of obsessive-compulsiveness is a plus.
- A Love of Client Service—Can you handle even the most-thorny client issues without losing your head?
- Great Communication Skills — Speak and write clearly and persuasively, listen, and respond well.
- A Team Mentality — Balance team and individual responsibilities, putting the success of the team first.
- Planning/Organizing Obsessiveness — Plan, look for process efficiencies, and use time proficiently.
- Quality Fever — Be super-accurate and look for ways to improve the quality of our product.
- Ability to take initiative within a mentored, nurturing, collaborative, and fun environment.
Nice-to-haves
- Proven ability to manage and lead clients.
- Experience managing creatives and Adobe Creative Suite.
